💡 Before You Start Troubleshooting
- Safety first - Unplug appliances before inspecting (except fridges during diagnosis)
- Never repair gas appliances - Always call a professional
- Check the obvious - Is it plugged in? Is the breaker on?
- Note error codes - Write down any codes displayed
- Know your limits - If unsure, call a professional
Troubleshooting Guides by Appliance
Washing Machine
Refrigerator
Dishwasher
Tumble Dryer
Oven & Stove
Popular Guides
Repair or Replace?
How long appliances last and when it makes sense to repair vs buy new.
View Guide →Warranty Information
Our 90-day repair warranty and manufacturer warranty details.
View Guide →Load Shedding Tips
Protect your appliances from power surges and outages.
View Guide →Quick Troubleshooting Tips
My appliance won't turn on at all
- Check the power outlet - try plugging in a lamp or phone charger
- Check your DB board for tripped breakers
- Look for a reset button on the appliance
- Check if child lock is activated
- For washing machines/dishwashers, ensure door is fully closed
Still not working? Contact us for diagnosis
My washing machine/dishwasher has error code displayed
- Write down the exact code shown
- Look up the code in our error code database
- Try the simple fixes first (clean filters, check hoses)
- Power cycle: unplug for 5 minutes, then restart
- If error persists, call for professional diagnosis
My fridge is running but not cold enough
- Check temperature settings haven't been changed
- Ensure vents inside are not blocked by food
- Check door seals are clean and sealing properly
- Clean dust from condenser coils (usually at back/bottom)
- Make sure fridge isn't overpacked or underpacked
- Check if it's in demo/display mode (displays "OF OF")
When should I call a professional?
Always call a professional for:
- Gas appliances - any repair or suspected leak
- Electrical issues - sparking, burning smell, tripped breakers
- Refrigerant/gas recharges
- Microwave repairs (dangerous high voltage)
- When error codes persist after basic troubleshooting
- If you're unsure about anything!
Couldn't Fix It Yourself?
No worries - that's what we're here for. Get a free quote for professional repair.